Responsibilities

• Supervise and coordinate the performance of servers, captains, hosts and support staff
• Maintain consistent high standards of guest service, including timely resolution of feedback and complaints
• Optimize table turnover and seating capacity by managing reservations, walk‑ins and guest flow
• Enforce strict adherence to staff grooming, hygiene and uniform standards
• Collaborate closely with kitchen and bar teams to ensure accurate and timely order fulfillment
• Monitor POS system functionality, billing accuracy and cash handling procedures
• Ensure full compliance with food safety, health regulations and Qatar municipality requirements
• Support management with daily reporting, duty roster planning and inventory coordination

Requirements

• Minimum 35 years of experience as a Floor Manager or Restaurant Supervisor in a high‑volume casual or fine‑casual dining e...