Financial Account Specialist

Cebu City | Onsite

Caldwell Communication



About Caldwell Communication

Caldwell Communication is actively hiring Financial Account Specialists in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.



Job Description

We are hiring Financial Account Specialists to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.



Responsibilities:



-Respond to financial inquiries via phone, chat, or email

-Assist with payments, account updates, and billing questions

-Document all interactions in the system

-Escalate complex issue...