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Helpline Advisor - Call Handling

Company

National Society for the Prevention of Cruelty to Children

Location

belfast, United-Kingdom

Type

Full-time

£24,479 per annum FTE plus 3.5% rota allowance and £200 hybrid working from home allowance

Northern Ireland

Belfast - Lanyon Building

Department: NSPCC Helpline

Permanent

Working hours per week: 17.50

Closing Date: 5 July 2026

Please note that this vacancy involves a hybrid arrangement of home and office working and therefore candidates will need to be within a commutable distance of our Belfast Helpline office.

What is the NSPCC vision?

At the NSPCC, our vision is to end cruelty to all children in the UK. Every childhood is worth fighting for. This is our belief. It drives us. And it's why our Services team never stop sharing our learning, information, advice and support with everyone who needs it.

What does the NSPCC Helpline do?

We are a fast‑paced national Helpline which provides advice, information and support to members of the public and professionals who wish to access the NSPCC via...

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