HRB Mechanical Services Ltd is excited to offer a fantastic opportunity to join a leading provider of mechanical services to leisure, retail, residential and construction industries. We are currently seeking a highly motivated and organised Helpdesk Service Coordinator to join our dynamic team.

In this key role, you will be responsible for ensuring exceptional customer satisfaction and strengthening relationships with our clients and their customers across all stages of their journey with us.

Key Responsibilities:

• Provide outstanding customer service by responding promptly and professionally to inquiries, concerns, and complaints via phone, email, and other communication channels.
• Act as the primary point of contact for customers, ensuring timely and effective issue resolution.
• Coordinate with internal teams—including Sales, Operations, Procurement, and Technical Support—to address customer needs and ensure a smooth, efficient p...