Job Description

• We are looking for a qualified Help desk manager to join our team. You will be responsible for leading our technical support team to provide excellent customer service and resolve all technical issues.

• You should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals is essential skills to perform well in this position.

• Ultimately, you should be able to ensure high-quality technical support and increase client satisfaction

Qualification Required & Experience

• Diploma / Degree

• Customer-service oriented with a problem-solving attitude.

• 1-3 years experience

• Excellent written and verbal communication skills.

• Team management skills.

Location: Kanda, Accra

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