Job Title: Help Desk Analyst

Job Type: Contract

Duration: 6 Months

Location: Charlotte, NC 28202

Hybrid Role - 2-3 days Onsite/ Week

Description:

Help Desk / User Outreach Analyst (Enterprise Information Protection Remediation Support)



Role Summary:

We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS supported product links).



This position supports the Cybersecurity EIP program and the Varonis remediation effort...