Elevate client relations as a Solutions Consultant with iData Research, working remotely or in hybrid mode in Greater Vancouver. Drive project success while enhancing client satisfaction and revenue.
As a full-time Solutions Consultant, you will engage with healthcare clients, utilizing your +3 years of account management experience. This position emphasizes relationship management alongside consultative strategies, ensuring repeat engagements and business growth. Collaborate with internal teams to deliver timely, high-quality market insights and fulfill your clients' needs.
Key Responsibilities:
• Serve as the primary contact for healthcare clients
• Oversee consulting projects from start to finish
• Ensure client retention through proactive support
• Identify upselling opportunities based on client needs
• Collaborate with internal teams for project deliverables
Requirements:
• +3 years experience in B2B client services
• Proven ability to manage complex...