We are looking for an Operations Consultant – Healthcare to support the delivery of healthcare and employee benefits solutions for corporate clients. The role combines operational execution, project coordination, and client service, ensuring benefit programmes run smoothly, data is accurate, and clients receive high-quality service.

Key Responsibilities

Operational Delivery

• Oversee day-to-day operational aspects of healthcare benefit programmes, including enrolments, changes, terminations, and exception handling.

• Validate and manage client data, ensuring accuracy of member records with insurers and administrators.

• Liaise with internal teams and external providers to monitor claims, resolve service issues, and implement client requests.

• Support renewals and benefit changes by preparing documentation, tracking deadlines, and coordinating with stakeholders.

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