Job Title: Healthcare Intake Specialist
Company: ReWorks Solutions
Location: Remote (South Africa – US Hours - 9am-5pm EST)
Type: Full-Time
Responsibilities
- Serve as the initial point of contact for healthcare clients seeking ABA therapy services.
- Collect, review, and verify client demographic, insurance, and medical information.
- Explain intake procedures, program details, and service eligibility to clients and families.
- Coordinate scheduling of clinical assessments and intake appointments.
- Maintain accurate and timely records within electronic health record (EHR) and intake management systems.
- Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding.
- Follow up with clients to obtain outstanding documentation and resolve intake-related issues.
Qualifications