Healthcare Customer Support Associate | CSR

The Hird Corp.

Negotiable

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

We are looking for motivated and customer-focused Customer Service Representatives (CSR) to handle healthcare-related inquiries. The role involves assisting members with benefits, claims, billing, and general healthcare support while delivering excellent customer experience.

Responsibilities

• Handle inbound healthcare-related inquiries via phone, chat, or email
• Assist members with benefits, eligibility, claims, and billing concerns
• Provide accurate information while following healthcare policies and procedures
• Document interactions clearly a...