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Head, Stewardship & Advancement Services, Office of Advancement

Company

Singapore Management University

Location

singapore, Singapore

Type

Full-time

Responsibilities
  • Strategic Stewardship & Donor Engagement
    • Develop and implement an institution-wide segmented stewardship framework aligned with fundraising and institutional priorities.
    • Oversee end-to-end donor lifecycle management, including acknowledgement, reporting, recognition, and ongoing engagement.
    • Ensure consistent delivery of high-quality, personalized donor experiences across all giving tiers.
    • Leverage data, analytics, and benchmarking to enhance stewardship effectiveness and impact.
    • Translate donor intent into structured engagement and reporting plans across faculties and programmes.
  • Events & Experiential Engagement
    • Provide oversight of donor engagement events and platforms, including the annual flagship event and targeted experiences
    • Ensure events deliver measurable outcomes in donor satisfaction, retention, and engagement.
    • Oversee planning, governance, and execution to...

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