Our client specialises in providing a comprehensive suite of premier business support services designed to meet the diverse needs of their clients. From legal consultation and accounting support to banking solutions, compliance guidance, and administrative assistance, they pride themselves on delivering excellence in every aspect of their work.

Role Overview

The Head of VIP Department is a senior leadership role responsible for the overall strategy, performance, and development of our Company’s operations. This role oversees the VIP Account Management team, sets standards for high-touch client engagement, and ensures the retention, growth, and satisfaction of the company’s most valuable clients.

The ideal candidate combines strategic thinking with hands‐on leadership, deep experience in VIP customer management (ideally within iGaming, online entertainment, or similar client‑centric industries), and a strong ability to scale premium customer experiences. ...