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Head of User Success

Company

RECRUITdee

Location

Bangkok, Thailand

Type

fullEmployment

Job Description

Requirements

  • Degree in Business Administration, Information Technology, or a related field preferred.
  • Proven experience (8+ years) in a software user success, account management, or user support leadership role.
  • Strong understanding of port agency operations or related maritime industry experience is highly desirable.
  • Exceptional communication, interpersonal, and relationship-building skills.
  • Demonstrated leadership ability with a record of leading and developing teams.
  • Strategic thinker with a user-centric mindset and a passion for driving user success.
  • Analytical, with the ability to use data make decisions and improvement in user performance.
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