TikTok is seeking a leader for its support operations team in Singapore. The successful candidate will manage a high-performing team focused on delivering best-in-class safety and support services, guiding SOP design and implementation.

Responsibilities include collaboration with various departments and managing cross-team relationships. Candidates should have extensive experience in customer support, with proven people management skills and the ability to influence stakeholders.

This role involves exposure to content that may be challenging and requires a commitment to supporting the well-being of the team.