Your mission:



Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.



We are looking for an experienced and hands-on Head of Sanctions Service Delivery to Lead our growing Operations Team.

Here’s how you’ll be contributing to the team

• Lead 5 Senior Operations Managers and 500+ Sanctions Agents globally

• Coach, develop and performance manage the team to drive a high performance culture

• Hiring new staff as you build out your team

• Own demand and capacity planning for your team ensuring we have enough staff to support our customers

• Manage service delivery ensuring your finger is always on the pulse with all queues and customers are not left waiting for responses