Operational leadership for Purchase‑2‑Pay delivery
Ensure stable, efficient and high‑quality execution of end‑to‑end P2P activities across the region (purchase requisition handling, purchase order creation, goods receipt coordination, invoice processing, payment execution and travel & expense management).
Ensure consistent execution of regional P2P activities in line with global standards and operational frameworks.
Translate P2P process requirements, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) into clear operational targets and objectives for the regional P2P process leads.
Manage regional capacity, workload allocation and prioritization across PO Management, Invoice Management, Payments Management and Travel & Expense Management.
Oversee regional P2P service performance and manage escalations related to supplier payment issues, invoice discrepancies, blocked invoices and approval delays.
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