About the role

The Head of Mobile Specialists is a newly created and highly influential leadership role within our Customer Engagement function. This role will shape the future of ANZ’s mobile lending proposition and play a pivotal part in accelerating growth across our proprietary home lending portfolio.

Leading our national team of Mobile Mortgage Managers across Aotearoa, you’ll partner closely with the Home Owners Product and Customer Value Proposition teams to shape and deliver a clear, forward‑looking strategy for the mobile lending channel. With a strong customer‑first mindset, you’ll stay attuned to market dynamics, technology advancements, and evolving customer behaviours—ensuring our proposition remains compelling, competitive, and distinctly customer‑led.

This will be an exciting role for a seasoned, strategic leader. We’re seeking someone with deep expertise in residential property lending, a proven track record of building and leadi...