About the Role

As Head of Insights you’ll lead our product analytics function and oversee user research. Your primary focus will be on driving deep strategic insights from data that inform product decisions, shape our roadmap, and ultimately improve learner outcomes. This is a hands‑on leadership role where you’ll coach a small but mighty analytics team and work cross‑functionally with product managers, designers and engineers.

Key Responsibilities

• Lead and develop our product analytics team ensuring delivery of high‑impact actionable insights.
• Oversee the user research function embedding customer insights throughout the product development lifecycle.
• Build and maintain dashboards, KPIs and data infrastructure to support self‑serve and strategic analytics.
• Design and evaluate experiments and causal analyses that inform product decisions and strategy.
• Define and maintain a consistent tracking and event taxon...