We are looking for

a Head of Customer Solutions – Digital Platform for Operational Excellence (all genders) to drive the implementation of our AI-enabled Intelligent Operations Platform (IOP) as part of global Operational Excellence and Digital programs at our Pharma and Chemical Manufacturing Customers, ensure value‑creating PoCs and stable deployments, deliver steady growth with our customers, and secure strong user adoption and renewals. 

Your tasks

Leadership & Team Development

• Build capabilities in our consulting and implementation teams to successfully embed IOP into corporate operational excellence and digital programs and to deliver high-impact solutions within these programs. 
• Develop the organization and drive change to enable our teams to maximize their impact for our customers
• Shape clear and practical ways of working that enable effective collaboration, strong execution, and al...