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Head of Customer Care & Call Center Ops

Company

Qualfon Philippines

Location

cebu city, Philippines

Type

Full-time

Qualfon Philippines is looking for a Director of Operations to lead the customer care organization in Cebu City. This role demands a leader with over 10 years of experience in sales and customer service, adept at managing cross-functional teams and driving strategic initiatives. Applicants should have a Bachelor's degree, with Six Sigma certification preferred, and proven success in call center operations. The position offers a full-time employment opportunity and requires evening shifts based on Philippine time.
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