Overview

We are looking for an excellent leader with strong experience at a Senior Management Level and natural commercial acumen to fill a key role within a forward thinking printing company. The ideal candidate will be process orientated, ambitious, influential and ready for a large and often demanding role. Strong client focus and engagement skills will be required to succeed in this role, along with strategic thinking skills and the ability to drive forward business development opportunities and streamline efficiencies across the board where appropriate.

Key responsibilities

• Direct the daily operations of the Account Management team.
• Motivate the team to ensure they are delivering the best possible customer service.
• Handle complex and escalated customer service issues.
• Identify and implement strategies to improve quality of service, productivity and profitability.
• Ensure teams are appropriately structured, recruited...