Head of Client Services - Content/Copywriting Agency

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Job purpose

As Head of Client Services, you’ll lead and mentor our busy client services team, ensuring we maintain the highest levels of client partnership, creative excellence and commercial performance.

You’ll take ownership of driving growth across our existing client base, getting under the skin of relationships that span multiple sectors and spotting opportunities to expand our work.

You’ll also play a key role in winning new clients, both as part of our pitch team and through helping to raise awareness of Stratton Craig at events and through networking.

Crucially, you’ll be accountable for the commercial health of our client portfolio - monitoring utilisation, recoverability and profitability to ensure we price, package and deliver work in ways that are both effective fo...