Description

Role: Head of Card Center Operations

Location: Abu Dhabi

Role Purpose:

The Head of Card Center is responsible for leading and managing all aspects of card operations within a financial institution. This includes developing strategies to enhance card services, overseeing daily operations, ensuring compliance with regulations, managing risks, and improving customer experience. The role also involves leading a team, monitoring financial performance and integrating technology to streamline processes.

Key Accountabilities

• Strategic Leadership: Develop and implement strategies to enhance card services and align them with the organization’s goals.
• Operational Management: Oversee daily card operations including issuance, transaction processing, and customer service.
• Compliance and Risk Management: Ensure all card operations comply with regulatory requirements and manage associated ri...