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Key/Essential Functions & Responsibilities
+ Develops thorough understanding of YAI Network, including its affiliate agencies in the following areas: organization and structure, services provided, stakeholders, workflows, processes and touch points to inform process development and support appropriate system design and data standardization.
+ Develops and maintains strong working relationships with managers and staff across all functions and agencies, key stakeholders and subject matter experts.
+ Serves as the Workday HCM Business Process subject matter expert (SME), standardizing and streamlining Workday HCM day-to-day operations support including troubleshooting issues and serving as the escalation point for process and systems issues, using understanding of end-to-end employee lifecycle process...