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H-TAP VIP Tier 1 Desktop Support

Company

Apex Systems

Location

Washington, United States

Type

Contract

Job#: 3026853

Job Description:

IT Service Desk Representative (Tier 1 Technology Support)

Location: Washington, – Capitol Complex

Schedule: Rotating shifts, 24/7 service desk

To apply: Send your resume directly to

Are you passionate about helping users solve technical issues and keeping critical systems running smoothly? Apex Systems is hiring Tier 1 IT Service Desk Representatives to support technology operations for House offices in Washington, and nationwide. This is a great opportunity to work in a fast‑paced, high‑impact environment supporting a wide range of hardware, software, and mobile technologies.

What You’ll Do
  • Provide Tier 1 technical support via phone, chat, remote tools, and occasional on‑site visits
  • Troubleshoot Windows, macOS, iOS, Android, printers, and peripherals
  • Support Office 365, COTS applications, and House‑approved software
  • Assist ...
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