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Guest/Office Services Specialist

Company

Reed Smith US

Location

Massachusetts, United States

Type

Permanent

Position summary The Guest/Office Services Specialist is a client-facing role responsible for delivering exceptional front-of-house service while supporting core office services operations. This position serves as the first point of contact for clients, visitors, and personnel, ensuring a welcoming and professional environment, while also managing document production, mail services, and general office support. This role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The Specialist works closely with attorneys, executive assistants, and administrative staff to support meetings, events, and day-to-day office operations. This position is customer-facing and requires strong communication skills, a customer service mindset, and willingness to take on new projects and learn new skills. Job duties and responsibilities Guest services and front desk operations Greet and assist clients, visitors, and person...

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