POSITION: Guest Services Team Leader

DEPARTMENT: Guest Services

REPORTS TO: Guest Services Manager

FLSA STATUS: Hourly/Non-Exempt


Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Team Leader for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square. Responsible for assisting Guest Services Management in providing a high-quality experience to all guests through supervision and development of our Team Members. Coordinate with management issues involving patron complaints and/or concerns regarding Team Members. Assist in the evaluation of Team Members' performance and appearance on the job. This position is to serve as an extension of Guest Services Management in regards to Team Member event day operations.


Essential Duties and Responsibilities

+ Dress in professional business attire (blazer and t...