Welcome to Alila Ventana Big Sur, where the sky, sea, mountains, and redwoods meet to create a sanctuary of inspiration and connection. Our luxury resort embodies authenticity and exceptional service, offering transformative guest experiences that honor our stunning Big Sur surroundings. Part of the Hyatt Hotels family, Alila Ventana seeks passionate individuals who thrive on genuine hospitality, teamwork, and creating meaningful moments that exceed expectations.

Position Overview
The Concierge plays an essential role in creating truly personalized and memorable experiences for our guests — beginning before they arrive and continuing throughout every moment of their stay. The Concierge provides attentive, genuine service that reflects the beauty and spirit of Big Sur and ensures that each interaction upholds Alila Ventana’s luxury standards. This position is ideal for someone who loves connecting with people, anticipating their needs, and curating unique experiences...