Position Overview
The Guest Services Coordinator supports clients throughout the travel planning process by assisting with scheduling, reservations, and travel-related communication. This role focuses on organization, responsiveness, and delivering a smooth client experience.
Responsibilities
- Coordinate travel reservations and itinerary details
- Respond to client requests and travel-related questions
- Communicate updates and confirmations in a timely manner
- Review travel details for accuracy and completeness
- Maintain organized records and travel documentation
Qualifications
- Strong communication and customer service skills
- Detail-oriented with strong organizational abilities
- Comfortable working with online systems and scheduling tools
- Ability to manage multiple tasks efficiently
- Previous hospitality or customer support experience is helpful
Additional I...