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Guest Services & Communications Specialist

Company

Rotana Hotels

Location

abu dhabi, United-Arab-Emirates

Type

Full-time

Rotana Hotels in Abu Dhabi is looking for a Telephone Operator to enhance guest experiences by handling calls professionally. The role requires effective communication and a courteous approach to service. Key responsibilities include greeting guests by name, managing long-distance calls, maintaining the wake-up call sheet, and ensuring smooth communication among departments. Ideal candidates should have a strong customer service focus and familiarity with hotel systems like Opera.
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