JOB SUMMARY Under direction, oversees both the Communications and Guest Services Offices. Responsible for scheduling and covering breaks. Leads by example by providing the highest level of Guest service. Provides general information to Guests and Team Members. Performs various clerical, cash handling and Guest service duties. Assists and provides support to the Boardwalk Manager on Duty. Answers and directs incoming phone calls through a high-volume, multiline phone system for the Santa Cruz Seaside Company and its concessionaires. Monitors radio traffic and dispatches on multiple radio frequencies including Operations, and support departments. Must maintain confidentiality concerning all Guest and Team Members interactions, conversations and incidents. Must train, motivate and evaluate staff. Must have reliable attendance. Will be trained as an Admissions Supervisor, and in the Season Pass Office. UNIQUE JOB REQUIREMENTS This is a unique opportunity to join the Boardwalk's Guest S...