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Guest Service Officer - Reservations

Company

Hyatt Corporation

Location

Dubai, United Arab Emirates

Type

Full-time

You will play a crucial role in enhancing the guest experience by managing reservations effectively. You will ensure that all bookings are processed accurately and efficiently while maintaining a strong guest-focused approach.

Main duties:

  • Respond promptly to reservation inquiries via phone, email, and internal systems
  • Accurately input and manage reservations in the Property Management System
  • Promote packages and special offers to enhance the guest experience
  • Coordinate with the Front Office and Sales teams to ensure booking accuracy
  • Handle group bookings and special requests with great attention to detail

    • At Hyatt, we take care of people so they can be their best. As part of our team, you’ll enjoy:

  • A UAE employment visa sponsorship.

  • Complimentary meals prepared by our culinary team.

  • Company-provided transportation for your convenience.

  • Accommodation arrang...

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