Guest Service Leader

Company

Masters Career Consultancy Pte Ltd

Location

singapore, Singapore

Type

Full-time

            Participate in the preparation of the annual departmental operating budget 
Monitor budget and control expenses with a focus on increasing productivity 
Analyze financials to drive revenues, future profitability and maximum return on investment 
To assist in the hotel's revenue growth by leveraging on the company's systems & procedures 
Manage day-to-day staffing requirements, plan and assign work 
Provide SGSA and GSAs mentoring, coaching and regular feedback to help manage conflict 
Educate/train team members in compliance with federal, state and local laws & safety regulations 
Manage third party vendor staffing requirements, plan and assign work 
Develop programs that drive improvements in team member engagement and are aligned with the Make Every Interaction Counts brand service behaviors 
Responsible for SGSA/GSA Training / Rostering / Coaching as directed by the Assistant Rooms Division Man...
        

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