SearchEuropeanJobs.com

GUEST SERVICE ASSISTANT

Company

Tunamaya Beach & Spa Resort - Tioman Island

Location

, pahang, malaysia, Malaysia

Type

Full-time

Guest Service Assistant

Tunamaya Beach & Spa Resort - Tioman Island

17 October 2024

  • Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity
  • Registers and rooms all arrivals according to established procedures
  • Maintain intimate knowledge of departmental standards and procedures
  • Keeps abreast of all modifications to accounting policies and procedures
  • Responsible and attends to guest's request of using the service of safety box at all times
  • Attends to guest's complaints, inquiries and requests, referees problems to supervisor or Front Office Manager if unable to assist
  • All complaints, comments, special requests and other business are to be recorded in the daily handover log
  • To ensure that handover procedures are followed by reading/writing the handover log daily and
  • Ensuring appropriate actions are tak...

★ Ready to Start Your European Career?

Take the next step and apply for this exciting opportunity

Apply Now