Guest Service Agent – Ticketing, Box Office

Company

Marina Bay Sands

Location

singapore, sg, Singapore

Type

Full Time

  JOB SCOPE 
  Summary of Job Responsibilities 
 This position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, Skypark, Sampan, Digital Light Cavas and performances at Sands Theatre, and other ad hoc events. 
  Job Responsibilities 
 Provide excellent customer service to guests
 Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks
 Perform ticket sales transactions quickly and accurately using computer-based ticketing system
 Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes
 Perform daily opening, closing and reconciliation of sales made through the self-service ticketing kiosks

        
        
    

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