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Guest Service Agent (Night Audit)

Company

The NRMA

Location

Cradle Mountain, Australia

Type

Full-time

Job Description

  • With your experience, create an impact on our guests in this hands-on and detail orientated role
  • Ensure our guests have a great experience and make holiday memories
  • Staff accommodation and meals package available

    • What you’ll do:

    We are seeking an experienced Guest Service Agent who is passionate about the hospitality industry to join our team on a full-time basis. The ideal candidate will be committed to long-term growth and eager to build a rewarding career with us. You will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories. On a daily basis you will:

  • Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
  • Answer phone and email enquires promptly and professionally
  • Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest nee...

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