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Guest Relations Supervisor – Guest Experience & Service Excellence Leader at InterContinental R[...]

Company

InterContinental Hotels Group

Location

dubai, United-Arab-Emirates

Type

Full-time

At InterContinental Residences Dubai Business Bay, we are seeking a Guest Relations Supervisor to support daily guest experience operations and ensure exceptional service delivery throughout every stage of the guest journey.

This role is designed for a service‑driven, proactive, and guest‑focused professional who leads by example—creating memorable experiences, resolving guest concerns effectively, and ensuring every interaction reflects the highest standards of luxury hospitality.

This is more than a traditional guest relations role.

InterContinental Residences Dubai Business Bay represents refined residential luxury, where personalised service creates lasting impressions. As a Guest Relations Supervisor, you play a vital role in delivering these experiences on the ground—supporting the team, enhancing guest satisfaction, and ensuring service excellence at every touchpoint.

Why This Role Matters

Guest Relations is at the heart of the guest ex...

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