Position Overview

Jumeirah Mina Al Salam is seeking a Guest Relations Executive 3 to join the Margaux team. This role focuses on delivering exceptional guest experiences, managing reservations, and providing personalized service in line with Jumeirah's luxury standards.

Employment Overview

Job Location: Dubai, UAE | Industry: Hospitality | Function: Hospitality / Travel | Salary: monthly (Market estimated) | Gender: Any | Candidate Nationality: Any | Job Type: Full-time

What You'll Do

• Ensure the hostess desk or entrance is always manned to provide a warm and efficient welcome.
• Schedule reservations and arrange special services following established SOPs.
• Handle enquiries and bookings using the F&B Enquiry/Booking checklist for accuracy.
• Greet and escort guests, assisting them with menu knowledge and recommendations.
• Address and resolve guest concerns promptly, maintaining service excellence.
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