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Guest Experience Maker-Six Senses The Palm Dubai

Company

InterContinental Hotels Group

Location

, , united arab emirates, United-Arab-Emirates

Type

Full-time

As GEM, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.

My duties and responsibilities will include:

  • Check guest profiles and guest history prior to the guest arrival and be familiar with all the information.
  • Notify concerned departments for guest arrival and ensure that they have the guests’ history and preferences information before the arrival.
  • Ensure the room is prepared according to the guests’ preference and as per standards including mini bar and wine cooler filled prior to arrival and all special requests have been met.
  • Prepare all arrival amenities such as welcome letter, champagne, sh...

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