Guest Experience Lead & Service Supervisor

Company

Il Lido Pte. Ltd.

Location

singapore, Singapore

Type

Full-time

            Main Responsibilities 
Guest Service 
Welcome and attend to guests professionally 
Ensure excellent dining experience and customer satisfaction 
Handle guest requests and feedback promptly 
Team Supervision 
Supervise junior service staff during operations 
Coordinate table assignments and service flow 
Assist in training and guiding new staff 
Food & Beverage Knowledge 
Explain menu items and daily specials 
Recommend wines, cocktails, and food pairings 
Ensure accurate order taking and serving standards 
Operations 
Coordinate with kitchen and bar team for smooth service 
Ensure cleanliness and presentation of dining area 
Assist in opening and closing duties 
Ensure compliance with hygiene and safety standards 
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