GSA - Front Office

Company

IBIS

Location

Viman Nagar, India

Type

full-time

            Job Description

Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Responsible for INTERREACT.

Qualifications

Diploma in Tourism / Hospitality Management
Excellent reading, writing and verbal proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Good working knowledge of MS Excel, Word, & PowerPoint



        

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GSA - Front Office

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