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Group Operations Executive

Company

Zurich Insurance Company

Location

Kuala Lumpur, Malaysia

Type

Full-time

Job Summary

Delivers results through basic processing and support that helps meet customer expectations by providing market-leading service while developing excellent customer relationships.

Job Accountabilities - Key Accountabilities

  • Set and achieve high targets to maintain productivity, efficiency, and quality standards.

  • Build and maintain excellent customer relationships through processing a range of basic tasks, while demonstrating a basic understanding of relevant systems, products, processes, and procedures to aid in the delivery of first-class service.

  • Support other colleagues with basic administrative tasks.

  • Contribute to a positive and supportive team culture and learn about the importance of customer focus.

  • Achieve all competency and behavior-based objectives and seek role progression or opportunities to develop their own knowledge.

  • Job Qualifications

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