Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and Cell sites utilization in the assigned Grid.
Sales
- Concentrate on revenue growth from 3G and 4G sales including handset sales by deploying new smartphone shops and enhancing the quality of existing retailers/smartphone shops.
- Ensure quality of gross advertisements and 3G/4G gross add.
- Ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identifying high potential areas within the grid.
- Ensure timely purchase orders are placed by franchises to ensure availability of stock at all times.
Customer Services
- Handle end-to-end complaint management, CSI monitoring, quality assurance and customer experience management at franchise.
- Coordinate trade marketing activities regarding brand visibility, BTL activities, trad...