Enhance IT infrastructures as a Business Consultant for the Government of Alberta, primarily on-site in Edmonton with some remote options. Lead significant modernization efforts for Court Technology Services and improve service alignment.
This role is part of a long-term project seeking a Business Consultant to oversee infrastructure modernization and enhance service delivery for the Court Technology Services division. You will assess and document current operations, design ITIL-aligned processes, and develop resilience strategies, all while providing executive support and decision-making assistance.
Key Responsibilities:
• Analyze and document current service operations and infrastructure
• Create IT service catalogs and performance indicators
• Develop change management and communication plans
• Design disaster recovery architectures and runbooks
• Prepare briefs and support project governance activities
Requirements:
• University degree in Business/Managem...