Global Support Executive

Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188

Brand: HSBC

Area of Interest: Investment Banking, Markets, and Research

Closing Date: Hybrid Worker

Date: 23 Jun 2026

**Job description**

**What you’ll do:**

To investigate breaks/exceptions on Foreign Exchange and Precious Metals transactions for HSBC BANK USA N.A. including identifying causes of breaks and taking necessary steps to resolve. Staff will have to work with counter parties, or other group employees as well as liaise with Relationship Managers for retail customers. Individual needs to have eye for detail, drive, passion for such work, and be a self-starter. Excellent spoken and written English is critical for success in the role.

+ To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreement (SLAs).
+ Responsible fo...