Global Support Center-Supplier & Finance Care overall is managing approximately 20000 queries a month and operating in different legal entities and several tools & ERP’s such as Concur, Oracle, Ariba and SAP.
Daily, you are responsible for processing the questions/queries raised by external vendors or internal customer through the P2P platform, including related channels such as Procure4You and Finance4You Ticketing Tools, Cisco phone lines, chat & Outlook emails.
You are responsible for responding to questions and requests in a timely and accurate manner according to committed goals, with high quality and accurate answers. When performing these tasks, you ensure alignment to all relevant work instructions and process guidelines.
You will be assigned to Accounts Payable Function wherein you will cooperate and coordinate with other teams (Buy & Pay Operations, Finance, Group PO, Stakeholders etc.) to ensure a timely and accurate ans...
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