This position serves as the senior expert responsible for the delivery/support of information technology application and configuration of solutions as they relate to the business functions. Assist or participate in designing, maintaining and supporting IT applications/infrastructure/solutions in order to contribute to a first class IT Management Service for our operations.
Provides capacity planning, monitoring and maintenance of designated systems identifying trends or problems.
Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.
Will manage a local team of support engineers
Effectively communicates the status of the deliverables, and ensures the work products are produced on time.
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