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Global Head of Customer Identity & Access Management, IAM / Enterprise Security

Company

Scotiabank

Location

Toronto, Canada

Type

Full-time

What You’ll Do

:

Global CIAM Platform Ownership

  • Owns the full lifecycle and service accountability for global CIAM platforms, including strategy alignment with architecture, design, build, modernization, production operations, and continuous improvement for customer identity and authentication services.

  • Accountable for platform availability, resiliency, performance, security posture, and operational excellence across web and mobile channels globally.

  • Ensures CIAM services operate as enterprise‑grade platforms, meeting defined SLAs, SLOs, and regulatory obligations.
  • Engineering & Delivery Leadership

  • Leads the end‑to‑end CIAM engineering function, spanning business analysis, engineering, QA, NFT, web/mobile development, onboarding, and release management.

  • Develops and modernizes core CIAM capabilities, including authentication, authorization, MFA, risk‑based authentication, customer registration, identity lifecycle, and...
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