ECOVACS ROBOTICS in Singapore is looking for a highly driven Customer Service Manager to develop and execute Southeast Asia service operations. The role focuses on establishing service standards, enhancing customer experience, and driving optimization through data insights. The ideal candidate has 3-5 years of experience in service operations, a Bachelor’s degree, and strong capabilities in contract negotiation and team management. This position requires a deep understanding of cultural differences across the region and familiarity with global customer service platforms.
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