The Spa Operations Manager is responsible for the daily operations, team leadership, and business performance of Glo's Dieppe and Quispamsis locations. The role is based primarily in Dieppe and includes weekly travel to Quispamsis. The Manager ensures both clinics run smoothly, teams are supported and accountable, clients receive an exceptional experience, and operational standards are applied consistently across locations. The role offers flexibility to work from home and in clinic as operational needs require.

Key Responsibilities

Leadership and Team Management

• Supervise providers and administrative staff at both locations
• Motivate the team, set clear expectations, and hold team members accountable
• Coach providers and admin staff to support performance and growth
• Conduct performance reviews and address performance issues promptly and fairly
• Resolve conflict professionally and maintain discre...